I though I would give you all a blog update to explain why we have had delays orders and updates from things the company’s end as to why we have been slow on the front on email.
Obviously the website has been offline for taking sales for about a month now and we understand there is some orders that have been delayed for a extended amount of time which as a company we are embarrassed about to say as a under statement, we want everyone to know there orders will be there before the year is out so we can start the year on a clean slate.
Most people who have out standing orders would have got a message this week. we know there is about another 10 people on top of that list we have not messaged back yet but assure we will get round to you over the next day or so once this first batch is done. then we can finally say we are on a level playing field.
the delay first come from the fact we under estimated the sales you guys would give to us. and the 200 t-shirt stock pile we had was gone in the space of 1 week of the £5 sale and the rest of the orders we where doing made to order which took alot longer to get through then we had expected.
being now a one person team for a while we have learnt that printing a print house for other people and working on this line can not be done so since last week we have stopped printing for other customers full stop to give this brand the best opportunity to regain its great fan base.
after trading for over 2 years and sending out well over 2000 orders its only been the last 6 months that has tested our brand and we have/are coming out the other side. and will grow bigger better and stronger then before.
we know we have made mistakes and those people will be compensated in one way or another and we will make sure of that. we will be relauching in the new year. when we have our stock room full of garments to make sure we wont have these issues again and will be implementing a better stock hold system to make sure one its gone it gone and wont over sale like before.
so moving forward we want to say once again we are sorry if anyone has not been messaged back yet please message us again on https://www.facebook.com/foreveryoungappareluk?ref=hl and we will get back to you before the week is out.
and to anyone who this concerns i know this only goes some way to explain what has happened and why you have been effected but i hope you understanding and we can move past this and grow the brand in the way it should be.
Forever young apparel